Product Warranties and Returns

As small business owners we want you to be completely satisfied with your purchase.

If you have a concern regarding a manufacturing fault, you wish to exchange or return your purchase, please contact us at or on (07) 5575 6447 within 30 days.

Product Warranties

Treadley Helmet Hats: Covered by a 12 month warranty against manufacturing faults.

KidVelo Balance Bikes: KidVelo offers a 5-year warranty against manufacturing defects and a 30 day 100% Love your Ride satisfaction guarantee.

Strider Balance Bikes: Strider offers a 2-year warranty against manufacturing defects.